At btb222, protecting your personal information is a core responsibility, not an afterthought. This Privacy Policy explains what data we collect when you use our platform, why we collect it, how it is stored and protected, who it may be shared with, how long we keep it, and what rights you have over your own information. We encourage all players to read this document in full before registering an account.
btb222 is an online casino and sports betting platform accessible at btb222.app, operated by btb222 and its affiliated entities (collectively referred to in this policy as "btb222", "we", "us", or "our"). btb222 provides casino games, live dealer tables, crash games, and sports betting services — including cricket, football, and kabaddi markets — primarily for players based in Bangladesh.
For the purposes of this Privacy Policy, btb222 acts as the data controller with respect to personal data collected from registered players, visitors, and prospective users of the btb222 platform. As data controller, btb222 determines the purposes for which and the means by which personal data is processed.
If you have any questions about this Privacy Policy or the manner in which btb222 handles your personal data, please contact our support team using the details set out in Section 15 of this document.
btb222 collects personal data in the categories described below. The specific data collected from any individual player will depend on how they interact with the platform, which services they use, and what verification requirements apply to their account.
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, copies of identification documents (e.g., National ID card, passport) |
| Contact Data | Email address, mobile phone number, residential address (street, city, district, postal code), city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna) |
| Account Data | Username, hashed password, account creation date, account status, security question responses, two-factor authentication settings |
| Financial Data | bKash mobile number, Nagad mobile number, Rocket mobile number, Upay number, bank account details (where bank transfer is used), transaction history, deposit and withdrawal records, balance statements |
| Gaming & Betting Data | Game sessions played, bet amounts, win/loss records, game preferences, bonus usage history, wagering activity, sports betting selections, in-play betting history |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, login history, geolocation data (country/city level) |
| Communications Data | Support chat transcripts, email correspondence with btb222, complaint records, survey responses, feedback submissions |
| Verification Data | Document scans submitted for KYC (Know Your Customer) verification, selfie photographs where identity verification requires live image matching, source-of-funds declarations |
btb222 collects personal data through several channels, depending on how you interact with the platform:
btb222 processes personal data only for specific, clearly defined purposes. The table below sets out the primary purposes for which btb222 uses your data and the corresponding legal basis for each use.
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your btb222 account | Identity, Contact, Account |
| Verifying your identity and age (18+ compliance) | Identity, Verification |
| Processing deposits and withdrawals | Financial, Identity |
| Providing casino games and sports betting services | Account, Gaming & Betting, Technical |
| Administering bonuses and promotional offers | Account, Gaming & Betting, Financial |
| Detecting and preventing fraud, money laundering, and bonus abuse | Identity, Financial, Technical, Gaming & Betting |
| Providing customer support | Identity, Contact, Communications, Account |
| Responsible gaming monitoring and intervention | Gaming & Betting, Account, Communications |
| Complying with legal and regulatory obligations | Identity, Financial, Verification, Communications |
| Sending service notifications and account alerts | Contact, Account |
| Sending promotional communications (where consented) | Contact, Gaming & Betting preferences |
| Platform analytics and service improvement | Technical, Gaming & Betting (aggregated/anonymised) |
btb222 relies on the following legal bases when processing your personal data:
btb222 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. btb222 may share your personal data with the following categories of recipient where necessary and proportionate:
All third parties to whom btb222 discloses personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for purposes beyond those specified by btb222.
The btb222 platform uses cookies and similar tracking technologies to maintain session integrity, remember your preferences, detect fraud, and analyse how the platform is used. The main categories of cookies used by btb222 are as follows:
Most web browsers allow you to control cookies through their settings. Restricting or deleting cookies may affect your experience on the btb222 platform. In particular, disabling strictly necessary cookies will prevent you from logging in to your account.
btb222 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include, but are not limited to:
While btb222 takes all reasonable measures to protect your data, no platform operating over the public internet can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying btb222 promptly if you suspect any unauthorised access to your account.
btb222 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by btb222 are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data (active accounts) | For the lifetime of the account plus 5 years following closure |
| Financial transaction records | Minimum 5 years from the date of the transaction |
| KYC and verification documents | 5 years from account closure or last verification date |
| Gaming and betting history | 5 years from the date of the session or bet |
| Customer support communications | 3 years from the date of the last interaction |
| Self-exclusion records | Indefinitely (to prevent re-registration during exclusion periods) |
| Technical/log data | Up to 12 months from collection |
| Marketing consent records | Until consent is withdrawn, plus 3 years thereafter |
On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymised data is retained for analytical purposes, it can no longer be linked to any identifiable individual and is therefore no longer subject to this Privacy Policy.
Certain data may be retained beyond the standard periods where necessary to comply with a legal hold, ongoing investigation, unresolved dispute, or regulatory inquiry. In such cases, btb222 will retain only the specific data required for the relevant purpose and will delete it as soon as that purpose has been fulfilled.
The btb222 platform and its supporting infrastructure may involve the transfer of personal data to servers or service providers located outside Bangladesh. Such transfers may occur in connection with cloud hosting services, game software delivery networks, fraud prevention platforms, and KYC verification providers that operate on an international basis.
Where personal data is transferred internationally, btb222 takes steps to ensure that appropriate safeguards are in place to protect the data at a standard equivalent to the protections applied within Bangladesh. These safeguards may include:
You may request further information about the specific safeguards applied to international transfers of your personal data by contacting btb222 support using the details in Section 15.
As a registered btb222 player or a visitor to the btb222 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact btb222 support using the details in Section 15. btb222 will respond to all verified data rights requests within 30 days of receipt.
You have the right to request a copy of the personal data btb222 holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data btb222 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
In certain circumstances you may request that btb222 delete your personal data. This right is subject to legal retention obligations — for example, financial records required for anti-money laundering compliance cannot be deleted on request.
You may request that btb222 restrict its processing of your personal data in defined circumstances — for example, while the accuracy of the data is being contested or a processing objection is being considered.
Where processing is based on your consent or on a contract with you, you may request that btb222 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
You have the right to object to processing based on legitimate interests, including any profiling conducted for that purpose. You also have an absolute right to object to processing for direct marketing purposes at any time.
To exercise any of the above rights, please contact btb222 support in writing. btb222 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to or deleted at the request of an unauthorised party. Where a request is complex or where btb222 receives a high volume of requests simultaneously, the response period may be extended by up to an additional 60 days; you will be informed of any such extension within the initial 30-day period.
The btb222 platform is strictly intended for adults aged 18 years and above. btb222 does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. If you are under 18, you must not register an account, make a deposit, or place any wager on the btb222 platform.
If btb222 becomes aware that personal data has been collected from a person under 18, that data will be deleted without delay and the associated account will be immediately closed. Any funds held in such an account will be handled in accordance with our Terms & Conditions.
Parents and guardians who believe that a minor in their household has registered a btb222 account are encouraged to contact our support team immediately using the details in Section 15. btb222 takes underage gambling concerns seriously and will investigate and act on all such reports as a matter of priority.
The btb222 platform may contain references to third-party game studios and payment service providers whose services are integrated into the platform. Where such integrations involve data transfers to third-party systems — for example, when a game launches within a studio's software environment — those third parties operate under their own privacy policies and as independent data controllers for the data generated within their systems.
btb222 is not responsible for the privacy practices of third-party service providers. btb222 selects its third-party partners carefully and requires them to maintain data protection standards consistent with those applied by btb222, but cannot guarantee the practices of external parties beyond its contractual arrangements with them.
btb222 does not place external links to unaffiliated third-party websites on its platform. If you encounter any such links, you should exercise caution and review the privacy policy of the destination site independently.
btb222 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the services we offer. When material changes are made, btb222 will update the "Last Updated" date at the top of this page and, where the changes are significant, will make reasonable efforts to notify registered players via their registered email address or via an in-platform notification prior to the changes taking effect.
Your continued use of the btb222 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should cease using the platform and may request voluntary account closure in accordance with the btb222 Terms & Conditions.
btb222 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected and used.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way btb222 handles your personal data, please contact our support team using the following details:
btb222 aims to acknowledge all privacy-related correspondence within 24 hours BST and to provide a substantive response within 30 days. If your concern relates to a potential data breach or unauthorised disclosure of your personal data, please mark your communication as urgent so that it can be escalated through our incident response process without delay.
Beyond the legal requirements, btb222 is committed to building a platform where every player in Bangladesh can feel confident that their personal information is handled with care, transparency, and respect.
Every connection to btb222 is secured with TLS encryption. Your personal details, payment data, and account credentials travel encrypted between your device and our servers at all times.
btb222 does not sell, rent, or trade your personal data to third-party marketers. Your data is used exclusively to operate and improve the btb222 platform and to comply with legal obligations.
btb222 collects only the data necessary for the specific purposes described in this policy. We do not collect data speculatively or retain it beyond the periods set out in our retention schedule.
btb222 responds to data access, rectification, erasure, and portability requests within 30 days. We take your rights seriously and maintain a dedicated process for handling them efficiently and fairly.
btb222 never stores your bKash, Nagad, or Rocket PIN or banking credentials. Payment processing is handled by the respective providers; btb222 receives only transaction confirmation data.
This Privacy Policy is written in plain, accessible English. btb222 commits to notifying registered players of material changes before they take effect, giving you the opportunity to review your continued use of the platform.
Our support team is available 24/7 BST to help with any privacy concerns, data rights requests, or account queries. 18+ Please gamble responsibly.